Refund Policy

To ensure a smooth shopping experience for everyone,  camporao.com is guided by the following return, exchange, and refund protocols:

1. Timelines & Deadlines

·         Order Cancellation: Gladly accepted within 24 hours of the transaction.

·         Return Window: Valid for 30 days following the date of purchase.

·         Our Response Time: Initial return requests sent to service@camporao.com will be answered with helpful instructions within 48 hours.

·         Inspection Period: Parcels received at our facility will be inspected and processed within 3 business days.

2. Eligibility for Returns To qualify for a smooth refund or exchange:

·         The item should be unused, unaltered, and in its original condition.

·         Original packaging and tags should be included.

·         Note: Customized merchandise and unsealed intimate goods are generally exempt from standard returns for health and safety reasons.

3. Refund Mechanics

·         Once the 3-business-day inspection is complete, funds are automatically routed back to the original payment method.

·         Please allow 3-5 business days for your financial institution to process the credit.

·         We may issue partial refunds if items are returned heavily damaged or without original packaging due to customer use.

4. Shipping Details

·         Standard Returns: The customer kindly bears the cost of return shipping. Original outbound shipping fees are non-refundable.

·         Defective Item Returns: We want to make it right! We will provide a solution or issue a full refund at no extra cost to you. Please report defects within a reasonable timeframe after delivery with photographic evidence.

Company Name: LQY001X INC.

Business Address:60 Shuter St, Unit Ph106, Toronto, Ontario, M5B 0B7, Canada

Call us: (+1)4037130199

Email: service@camporao.com